
FAQ
INSTALLATION & COMPATIBILITY
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All our CURRENT preset collections are compatible with the NEWEST subscription versions of the Adobe Lightroom Classic, Lightroom CC, Lightroom CC mobile, Photoshop/Camera Raw (ACR) apps.
IMPORTANT: Sets from the ARCHIVE shop require a subscription to the Adobe DESKTOP apps in order to be installed in Lightroom Mobile. In order to use these ARCHIVE presets in Adobe Lightroom Mobile (on iPad, tablet, or mobile device) they MUST first be installed in the DESKTOP version of Lightroom CC. The presets will then automatically sync to your Lightroom mobile app.Some mask effects & tools will not be fully adjustable in ACR, due to app limitations.
Please ensure your Adobe apps are up to date prior to purchasing, and you can always contact us at support to assist you in verifying compatibility.
After purchase, please refer to our Installation page for guidance on installing your Archipelago Presets.
Remember to always back up your downloaded ZIP file in case you need to recover your presets, or transfer them to a new computer. -
Please see our Install Page for instructions on installing your set.
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Our Presets + Profiles are designed to work on any RAW file that can be imported into Adobe Lightroom, or ACR (Adobe Camera Raw) in Photoshop. Our Presets + Profiles were developed and extensively tested on (but not limited to) RAW files from Canon, Nikon, Sony, Fujifilm, Pentax, and Leica.
While you can use them on JPG files with often good results, the results will not be the same, and it is not their intended use. -
LIGHTROOM COMPATIBILITY IS DIFFERENT FOR CURRENT + ARCHIVE SETS (Read below to understand the differences):
With our CURRENT collection, both a desktop and mobile version of the presets are included with your download.
The mobile presets can be installed directly into the Lightroom Mobile app on your phone or tablet, without needing a subscription to the Adobe apps on your computer.
Please note: The mobile version of the presets do not include profiles.
Sets from the ARCHIVE shop require a subscription to the Adobe DESKTOP apps in order to be installed in Lightroom Mobile.
In order to use these ARCHIVE presets in Adobe Lightroom Mobile (on iPad, tablet, or mobile device) they MUST first be installed in the DESKTOP version of Lightroom CC. The presets will then automatically sync to your Lightroom mobile app. -
All Archipelago Presets & Profiles are designed to be used with RAW files. While you can use them on JPG files with often good results, the results will not be the same, and it is not their intended use.
GENERAL QUESTIONS
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Yes, the included files will work in both Lightroom and Photoshop/ACR. ACR (Adobe Camera Raw) comes installed with Photoshop. Unlike actions, you will access these in the Camera Raw panel when opening RAW files into Photoshop. Ensure your version of ACR meets the minimum version requirements for the set(s) you are considering. For more information on ACR, please visit the Adobe page. Please note, these are NOT Photoshop Actions.
Some mask effects & tools will not be fully adjustable in ACR, due to app limitations. -
All Sales are final, there are no refunds, exchanges or returns.
Refunds for accidental multiple purchases will be subject to transaction fees. Please be sure that any Product you are purchasing is compatible with your software or camera files (requirements are listed on the Product page), there are no refunds, exchanges or returns for incompatibility. After purchase, Products are delivered as a digital download. We encourage you to make a backup copy of your downloaded Products, but no other copying or reproducing of Products is permitted. For more details please see our complete terms and conditions. -
You are not allowed to share, distribute, copy, transfer, sell or re-license any of our Products or Services or solicit any other party except for Red Leaf to do so.
You are also not allowed to modify or alter any Product or Service that you license and then resell it as your own product or service. Red Leaf will consider such conduct to not only violate these Terms & Conditions, but also as an infringement of Red Leafβs intellectual property and proprietary rights and Red Leaf reserves our rights to take any necessary steps, including terminating or suspending your membership or ability to access private forums and/or asserting a legal action against you, in order to protect our rights. -
If you purchase a license to use any Product or Service, you are acquiring a five (5) seat license authorizing a maximum of five (5) natural persons and/or computers within your organization to use that Product or Service. If you require additional seats, please contact us at support@archipelagopresets.com
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If you have an account, you can LOG IN to your account and head to the βORDERSβ tab.
Select the order you wish to recover, and select the βDownload itemβ button.
A new download of your presets will be sent to you.
Remember to always keep a backup up of the original ZIP files of your downloaded presets, in case you need access to them at a later date.
If you do not have an account, please visit our Orders Page for details on how to recover your order. Please note, you MUST include the order number for the sets you are requesting. -
If you haven't already, we would also suggest joining the βArchipelago Collective' Facebook group, where you can do some research, and see the presets in action from our amazing & diverse group members. Here you can get a good sense of how the presets work across a very diverse field of images. Request to join and become part of our amazing community of supportive and welcoming photographers!
Also be sure to head over to our YouTube Channel to watch hundreds of videos about Lightroom, overviews and editing sessions dedicated to showing you how to edit with our presets, and even more photo education!
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Archipelago Presets is leading the way in the industry by developing not only editing presets, but cutting-edge creative profiles.
Unlike presets, which change slider values, creative profiles modify the underlying image rendering while allowing further adjustments. Users can control the intensity of the profile effect using an Amount slider, offering flexibility to achieve the desired look.
Watch this tutorial video to learn how to use creative profiles.
ARCHIPELAGO PRESETS MEMBERSHIP
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Archipelago Membership costs only $15USD annually. By joining you'll instantly save more than that with your very first purchase!
Take advantage of all the membership benefits, and cancel anytime.
Active Quest subscribers enjoy Archipelago Presets membership for FREE!
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Archipelago Presets membership includes:
Up to 50% discounts on our entire preset catalog.
Early access - be the first to get access to new & limited edition preset collections.
Members are automatically entered to win prizes and giveaways.
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You can cancel your membership anytime, as there is no minimum commitment.
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Your Archipelago Presets membership can be cancelled at any time. Your membership will not renew the next billing due date if you cancel. When a member cancels their membership, they'll keep access to exclusive pricing for the remainder of the billing cycle
If you cancel your membership before the end of your membership period, you are not eligible for a refund.
Once you have canceled your membership, you can still continue to use the sets you acquired & downloaded during your membership period.
To cancel your membership:
Log into your Customer Account.
Click Account, then click Memberships.
Click on the member area you want to cancel your membership to.
Click Go Manage Subscription.
Click Cancel Subscription, then click Cancel Subscription again to confirm.
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The Members homepage can be accessed either through the account panel or by simply selecting members home from the top menu.
Account > Digital Products > View Member Site
Did not find the answer to your question? Please contact us for further assistance.